# SO9

> SO9 is Vietnam’s leading all-in-one platform for multi-channel social media management and CRM. It helps businesses and agencies manage content, messages, and customers across Facebook, TikTok, Instagram, Threads, Zalo, YouTube, Pinterest and more from a single dashboard.

SO9 combines content scheduling (SO9 LAB) and customer relationship management (SO9 CRM) to help teams post, engage, and convert more efficiently.

## Main Pages

- [Homepage](https://so9.vn/): Overview of SO9 platform and key features
- [Pricing](https://so9.vn/pricing): Plans and pricing for SO9 LAB and SO9 CRM
- [SO9 LAB](https://so9.vn/): Multi-channel content management and scheduling tool
- [SO9 CRM](https://so9.vn/): Customer management and conversation hub across social channels
- [Blog](https://so9.vn/blog): Articles and guides about social media management

## Documentation

- [SO9 Guidebook](https://so9.gitbook.io/so9-guidebook): Official user documentation and guides
- [Introduction](https://so9.gitbook.io/so9-guidebook/introduction): What SO9 is and how it works

## Key Features

- Multi-channel posting and scheduling (Facebook, TikTok, Instagram, Threads, Zalo, YouTube, Pinterest, Google Business Profile, WordPress…)
- Centralized inbox / conversation management
- Content reup and AI writing assistant
- Team collaboration, approval workflow and permission control
- Performance analytics and reporting
- Customer data management (CRM)

## Optional

- [Facebook Page](https://www.facebook.com/so9.vn)
- [X / Twitter](https://x.com/SO9io)
- [TikTok](https://www.tiktok.com/@so9.io)
- [Instagram](https://www.instagram.com/so9.io/)